Manage your team
and vehicle photos.

Before your team starts

Confirm your store’s capture links, vAuto connection and Boost or HomeNet route with your Halo onboarding lead. Capture staff use the phone app; administrators use Prism.

Watch the dashboard walkthrough.

Follow one control at a time. Press Play for a two-second pace, or use Next to work through it yourself.

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Read the full steps →Enlarge screen ↗

Read your dashboard at a glance.

Open Dashboard for the day’s activity. Use Capture Sessions to check an individual vehicle.

Sessions today / Published today

Today’s counts, with a comparison against yesterday.

Avg time to live

Minutes for today’s publishes. A dash means no value is displayed; it is not a promised delivery time.

Vehicles live

The dashboard’s trailing 30-day count.

Live now / View all live

See captures currently in progress and open the filtered session list.

24H / 7D / 30D

Change the Sessions per day chart’s date range. The chart counts sessions created in that range.

Recent sessions / View all

Review recent status, image progress and start time, then open Capture Sessions for the full record.

Refresh

Reload the dashboard figures.

Give each capture user the right link.

Capture users work entirely in the phone app. Share their assigned capture link and the Capture user guide. They do not need a Prism invitation.

1. Open Capture links

   In the Prism sidebar, choose Capture links, then Create Capture Link.

2. Name the link clearly

   Enter a person, department or external partner name. This name appears on captured sessions.

3. Create, then share privately

   Select Create Capture Link when the name is correct. The link activates immediately and can be reused for new captures. Use the row’s View QR and link control to share the link or QR privately with the intended user.

4. Check the first capture together

   Have the user open the assigned link on their phone. Confirm the resulting session appears under the expected link in Capture Sessions. Help them add Halo to their home screen.

Understand the row controls.

Status, usage and expiry

Check that the link is active, has capacity remaining and has not expired. Operator shows its assignment; Dealer account means it is not assigned to a person.

Open Capture Link

Opens the phone capture entry point. To share it, use View QR and link. Capture staff do not need dashboard access.

View QR and link

Show the reusable link and QR code for the intended capture user. Send it privately.

Settings → Operator

Assign a dashboard operator, or leave Dealer account — unassigned. This is separate from inviting an administrator.

Settings → Session limit

Leave blank for unlimited sessions. The limit cannot be lower than the number already created.

Settings → Expires

Set when the link stops accepting new captures; leave blank for no expiry.

Source profile

Shows the built-in capture sequence used by new sessions. Existing sessions retain their original profile.

Save settings / Cancel

Save commits the changes. Cancel closes the form without applying them.

Rotate URL

Creates a replacement URL and disables the old one. Give the intended users the new link and QR code.

Revoke link

Disables the URL without a replacement. Existing captures remain in Capture Sessions.

Invite the people who manage Halo.

Use Team for dashboard access, including additional dealership administrators. Capture-only staff receive a capture link instead.

1. Open Team → Invite

   Choose Team in the sidebar, then Invite.

2. Enter the work email and choose the role

   For an additional administrator, change Role from its default Operator to Admin. The menu offers Admin, Operator and Viewer. Choose the access appropriate to that person’s responsibilities.

3. Review and send

   Add an optional personal message. Check the email and selected role before choosing Send Invite.

4. Check the team record

   Have the recipient complete the invitation steps. Review their role and status in Team; investigate any access problem with your onboarding lead.

Name / Email

Identify the account receiving dashboard access. Check the work email before sending an invitation.

Role

Choose Admin for another dealership administrator. Operator and Viewer are separate access roles; use the role that matches the person’s job.

Status / Date

Check the account’s displayed status and date. If an invite has not been completed or access is missing, confirm the recipient and role with your Halo contact.

Capture-only staff

Give them a capture link. Do not invite them to Prism just to take photos.

Find a capture session

1. Search by VIN

   Open Capture Sessions. Enter the full 17-character VIN and choose Find Vehicle. Use the capture-link and status filters to narrow the results.

2. Open the photos

   Check the captured-photo count and date, then select View photos. Within the session, expand Session activity to review capture, processing and delivery events. Activity times are shown in UTC.

Find by VIN

Enter all 17 characters, even when the result displays a masked VIN.

Capture link filter

Limit the list to sessions created from a particular reusable link.

Capture status

Use Pending, In progress, Capture complete, Failed or Abandoned to narrow the list. Clear filters when a vehicle seems missing.

Captured photos / Captured

Check the received count and capture date before opening the result.

Review controls

The gallery control opens photos. The adjacent session-details control shows the associated capture-link information.

Launch Capture / Capture Links

Launch Capture opens capture entry; Capture Links opens reusable-link management. Staff normally start from the assigned link on their phone.

Review the three image stages

In Prism, open the vehicle’s capture session and use the three photo-stage tabs. Each tab answers a different question.

Inside a session

Session status and dates

Check Photos, Started, Completed and Created. Capture complete confirms the capture stage; check delivery separately.

vAuto delivery

Look for Delivered and the verified raw-photo count, then confirm the correct vehicle in vAuto.

Session activity

Expand the event history to follow submission, processing and delivery. Include the event time and timezone when reporting a problem.

Show VIN evidence

Reveal the identification photo when checking a mismatch. Keep this evidence private.

Photo thumbnails

Open a view to inspect details at a useful size before accepting the image set.

Download photo package

Download the session’s available photo package when needed. This does not publish the images to a listing.

Check appraisal and listing delivery

Appraisal imagery and retail listing imagery have different jobs. Follow the vehicle through both stages, using the correct VIN throughout.

Keep the gallery current.

An appraisal capture can provide the first merchandising set. Once recon and detailing are complete, refresh the exterior so the photos show how the vehicle looks now.

Check stock and record arrivals.

Search inventory

Search by VIN or stock number. Check the vehicle and Boost classification against your stock record.

Refresh inventory

Reload the inventory view. Check Last successful inventory observation to judge how current it is.

First observed (UTC)

When Halo first ingested that record, not when the vehicle physically arrived. Vehicles on order have not arrived yet.

Inventory messages

If the view reports stale data or synchronization trouble, check the last observation and ask Halo to review the connection. An empty search can also mean the VIN or stock number does not match.

Inventory pages

Use Previous / Next inventory page to browse matching records.

Manual arrival

For your store’s manual-arrival process, enter the required 17-character VIN and optional stock number, then select Record arrival after the vehicle arrives.

Arrival recorded / Recent manual arrivals

Check the receipt and the VIN, stock number and Last recorded value. If the form reports an error, correct it before trying again. Roles without permission can view arrivals but cannot record them.

Build CSV files and check delivery.

Create CSV

Choose Created from and Created before in UTC, then Apply date range to see eligible final results. These fields filter the export candidates.

No results are ready

Final results require a VIN and Media approval. Passing automated QC is not enough. Check the vehicle’s review status with your merchandising lead.

CSV history

Use Source and State to find manual or scheduled builds. Review the build record before treating the file as ready.

HomeNet Dealer ID

Use the ID supplied for this dealership’s HomeNet connection. Save Dealer ID stores it for this dealership; the field is write-only, so the saved value is not shown back.

Enterprise SFTP settings

The enterprise account manages shared transport credentials and the schedule. Confirm these with Halo during connection setup.

Delivery history

Review scheduled delivery attempts separately from CSV builds. A built file alone does not confirm delivery or that a listing has updated.

Boost-connected stores

Use your configured Boost route and verify the actual listing. Do not enable HomeNet simply because the adapter appears in the menu.

Set up the dealership’s image presentation.

These defaults apply to new presentation runs. Existing listing images stay unchanged.

Selected background

Choose the dealership background or a Halo preset, then Apply background to save the selection.

Upload a presentation asset

Choose Asset type, select the file and enter a useful label. For backgrounds, use an empty 4:3 scene: 2400 × 1800 is recommended; 1600 × 1200 or larger is accepted, up to 30 MiB and 50 megapixels, as a still JPG/JPEG or PNG. Follow the on-screen requirements for each asset type.

Upload behavior

A validated upload becomes the active asset of that type. Previous files remain inactive. Upload logo and banner artwork separately from the background.

Your account assets

Check the Active badge, type and dimensions. Deactivate stops using an active asset; Archive and Delete are asset-management actions, not preview controls. Read the confirmation before changing an asset.

Logo

Choose No logo or your uploaded transparent PNG. Position, width and opacity controls define how it appears.

Bottom banner

Choose No banner or your uploaded artwork. It retains its proportions across the image width. Use No banner when the banner is already part of your background.

Placement preview

Unlock placement when ready to edit. Drag and resize the logo, or use the numeric fields and arrow keys. Shift makes smaller keyboard adjustments; Escape cancels a drag. Save & lock placement stores the result.

Vehicle placement

Use the automatic layout for all eight views or select an individual angle in Adjust. Unlock all-view layout to edit the shared settings. Per-view adjustments are preserved when the shared layout changes.

Size / Left-right / Ground / Shadow

Adjust vehicle scale, horizontal position, ground level and shadow strength. Review all eight angles, then Save & lock placement.

Reset all views

Resets the view adjustments when enabled. Use it only when you intend to replace the current layout.

View buttons / Hide shadows

Switch between eight sample angles to inspect the layout. Hide shadows is a comparison preview and does not change saved settings.

Final image check

The sample preview illustrates placement. Review actual presentation results for vehicle edges, tyre contact, branding and shadows before listing approval.

Give support the useful details.

Send the dealership, vehicle VIN or stock number, session reference, approximate time and exact message or affected view to your Halo contact. Share screenshots privately. Do not post reusable capture links or QR codes publicly.

Contact Halo → hello@haloeye.ai

Your account menu

Use the profile menu at the bottom of the navigation to manage your session or sign out. The Dealer mode and Return to Internal Admin controls shown during a Halo support visit are for delegated support access; dealership staff do not need them.